Privacy Policy

ClearPath Intake is a DBA of 21 Bridges LLC, based in San Diego, California. This policy covers clearpathintake.co. It explains what we collect when clinic owners and staff use the site, and what we do with it.

We only collect what you choose to send us:

• Callback requests: your name, clinic, role, work email, phone number, number of sites, best time to call, time zone, any notes you add, the page you sent the request from and, if you used one, your price or revenue estimate. If you use the short form, your time zone is filled in from your browser’s settings.
• Email updates: your work email and, if you give them, your name, your clinic and the page you signed up from.
• Emails and calls: whatever you include when you contact us directly.

Our hosting provider also keeps standard technical logs, such as IP address, browser type and pages requested, to run and secure the site.

This website isn’t meant for protected health information. Please don’t enter patient names, conditions or other health details in our forms or emails. Patient calls handled by our Nurse Advice Line and Patient Education Line are covered by the HIPAA Business Associate Agreement we sign with each clinic, not by this policy.

• To call or email you back and plan a pilot for your clinic.
• To send the pilot updates you asked for. Every email includes an unsubscribe link.
• To keep the site secure and working.

We don’t sell or rent your information. We share it only with the services that help us run the site:

• Netlify hosts the site and receives form submissions.
• Kit (formerly ConvertKit) sends our email updates.
• Zoom handles bookings made through our scheduler, under Zoom’s own privacy policy.
• Google Fonts provides the site’s typefaces, so your browser requests them from Google.

We may also share information when the law requires it.

We don’t use advertising or tracking cookies. Your browser stores a small note so the email signup prompt doesn’t keep reappearing after you close it.

We keep callback requests and emails while we’re in conversation with your clinic and for as long as needed for our business records. You stay on the email list until you unsubscribe.

You can ask us to see, correct or delete the information you’ve sent us. Email admin@clearpathintake.co and we’ll reply within 30 days. California residents have these rights under the California Consumer Privacy Act (CCPA), and we honor the same requests from everyone.

If we change this policy, we’ll update the date at the top of this page. Questions? Email admin@clearpathintake.co.