Prospective patients hit voicemail
Someone researching IVF at 9 PM won’t wait until morning. If no one answers, they call the next clinic on their list.
Education specialists answer, qualify, and book the consult.
Built exclusively for fertility & IVF clinics · Nurses trained on IVF, IUI, egg freezing & early pregnancy calls
For fertility & IVF clinics only
After-hours intake for fertility clinics that gives your physicians their evenings back.
From stim-medication questions to trigger-shot timing, every after-hours call to your fertility clinic gets a calm, knowledgeable answer from a licensed nurse or education specialist. Prospective IVF patients get booked instead of sent to voicemail. Try it at one site for 60 days, then decide.
- No long-term contract
- One site, 60 days, prepaid
- Written results review at day 60
- HIPAA BAA signed before any patient call
Pilot conversations are open now for a January 2027 launch.
- Pilots from
- $3,500
- Ongoing from
- $9,000/mo
- Languages
- English & Spanish
- Network pricing
- Up to 60 sites
- Licensed nurses
- HIPAA BAA first
- English & Spanish
- Empathy-trained
Fertility care is all we do
The calls your fertility patients make after hours
- Stim medication & injection questions
- Trigger shot timing
- Post-retrieval & transfer symptoms
- Spotting & early pregnancy concerns
- New IVF, IUI & egg freezing inquiries
- Consult booking for prospective patients
Sound familiar?
After 5:00 PM, your clinic loses patients and your physicians lose their evenings.
Physicians get paged for routine questions
Medication timing, spotting, injection questions: most calls don’t need a physician, but they still wake one up.
Nurses take the first call and escalate only per your protocol.
Anxious patients feel unheard
Patients in treatment who can’t reach anyone after hours lose trust, even when the clinical care is excellent.
Empathy-trained staff answer in English and Spanish.
How the 60-day pilot works
One site. Sixty days. A written answer on whether it worked.
The pilot is built so you can judge results, not promises. Your team approves every protocol, and you decide at day 60 whether to continue.
- 1
Before launch
Sign the BAA and approve protocols
We sign a HIPAA BAA, then your team approves the escalation protocols and the evening coverage window for one site.
- 2
Days 1–60
We answer your after-hours line
Licensed nurses and bilingual education specialists take every call in the window. Your clinic keeps all clinical decisions.
- 3
Throughout
Hear it from your patients
An optional three-question empathy survey shows how patients felt about each call.
- 4
Day 60
Get a written review, then decide
You receive a written review of the pilot. Continue to ongoing coverage, expand to more sites, or stop. It’s your call.
- Reserve a pilot slot Pilots from $3,500, prepaid, one site.
Services
Three ways we support your clinic
Every service is built on one principle: patients in treatment need to feel heard before they can follow advice.
Core service
Nurse Advice Line
Licensed, empathy-trained nurses staff your after-hours phone line. They take the first call and reach the on-call physician only when your protocol requires it.
- Licensed nurses with a named backup
- English and Spanish
- HIPAA BAA signed before any patient call
- Clinic keeps all clinical decisions
Add-on or standalone
Patient Education Line
The same empathy, from a patient’s first question. Specialists answer prospective patients, qualify them as leads for your sites, and book consultations.
- Bilingual education specialists
- Lead qualification for each site
- Optional appointment booking, no extra cost
- Turns interest into consultations
$1,500 per site, one time
Front Desk Empathy Training
The ClearPath Empathy Model, taught through “Maya’s Journey,” a five-phase case study. Covers all front desk staff at a site.
- Interactive scenarios with answer keys
- Facilitator debrief session
- Printable completion summaries
- Non-clinical: understand, acknowledge, schedule
HIPAA BAA before any patient call Bilingual coverage Scheduled evening shifts
Why clinics switch
Voicemail takes a message. ClearPath takes care of the patient.
How after-hours coverage compares for a fertility clinic. General answering services differ, so ask yours about each row.
| After-hours coverage | Voicemail | General answering service | ClearPath Intake |
|---|---|---|---|
| A live person answers after 5:00 PM | No | Yes | Every call in your coverage window |
| Licensed nurses follow your clinic’s protocols | No | Varies | Protocols approved by your team |
| Physician paged only when needed | No | Varies | Escalation per your protocol |
| Prospective patients booked, not just messaged | No | Varies | Leads qualified, consults booked |
| Trained for the emotions of fertility care | No | Varies | ClearPath Empathy Model |
| English and Spanish | No | Varies | Both lines, bilingual |
| Trial before committing | No | Varies | 60-day pilot, written review |
See it for your clinic A short call, then a pilot plan for one site.
Calculate your leaked revenue
What does after-hours voicemail cost your practice?
When an anxious patient reaches voicemail, the moment is gone. Move the sliders to see what goes unanswered each month after 5:00 PM, and what live intake could bring back.
ClearPath Intake
Revenue Leak Estimator
0255075100
$0$12.5k$25k$37.5k$50k
All figures are illustrative. For an accurate estimate, have clinic staff enter your practice’s own numbers.
Current monthly revenue leak
$180,000
ClearPath recaptured (at 40% booking)
$72,000
At this patient value, 1 booked patient covers a $3,500 pilot.
One captured IVF patient typically covers the entire pilot.
Pricing
Start small with a 60-day pilot
Prepaid pilots cover one site, with a written review at day 60. Ongoing monthly and multi-site network pricing are on the pricing page.
Patient Education Line
$3,500
60 days, prepaid
Nurse Advice Line
$12,000
$6,000 a month for 60 days, prepaid
Complete Bundle
$15,000
60 days, prepaid
Add-on: Front Desk Empathy Training, $1,500 per site, one time.
Questions clinic owners ask
Before you start a pilot
Have a question that isn’t here? Email admin@clearpathintake.co or book a short call.