About ClearPath
It’s rarely that people don’t want care. They get lost along the way.
ClearPath Intake was founded by Andrea Wilson, who has spent 8+ years finding patients who fell through the cracks and bringing them back to care.
Meet the founder
Someone has to go get them.
I’ve spent 8+ years finding patients who fell through the cracks. As a Deputy Health Officer for LA County, my job was re-engaging people who’d fallen out of care, and the lesson never left me: it’s rarely that people don’t want care. They get lost somewhere along the way, and someone has to go get them.
I’ve worked in maternal and child health in a small Mayan village in Guatemala with the Peace Corps, and in HIV care in the heart of South Central LA. The mission was the same everywhere: connect people to care, at all costs.
When I looked at fertility care, I saw the same loss happening at the very first step.
Andrea Wilson, MBA, MPH, B.S.Founder & CEO, ClearPath Intake
Andrea on LinkedIn (opens in a new tab)The ClearPath Empathy Model
“Patients in treatment need to feel heard before they can follow advice.”
- 01
Listen First
Hear what the patient is really asking, and what they are afraid of.
- 02
Acknowledge
Name the worry out loud so the patient knows they were heard.
- 03
Respond with Empathy
Answer with warmth and respect, in plain language the patient can act on.
- 04
Guide the Next Step
End every call with a clear next step, from a scheduled visit to a nurse for clinical questions.
- 05
Follow Through
Document the call, escalate when appropriate, and close the loop with administrative follow-up.
Where we work
Licensed nurses on both coasts and in Illinois
ClearPath Intake is based in San Diego, California, and serves fertility clinics across the US. Our nurses are licensed in every state listed below. Clinic in another state? Ask us. We are adding states.
East Coast
- Maine
- New Hampshire
- Vermont
- Massachusetts
- Rhode Island
- Connecticut
- New York
- New Jersey
- Pennsylvania
- Delaware
- Maryland
- Washington, D.C.
- Virginia
- West Virginia
- North Carolina
- South Carolina
- Georgia
- Florida
West Coast
- California
- Oregon
- Washington
- Alaska
- Hawaii
Midwest
- Illinois (including Chicago)
One mission, four settings
- 01
Guatemala · Peace Corps
Maternal and child health in a small Mayan village.
- 02
South Central Los Angeles
HIV care in the heart of South Central LA.
- 03
LA County
Deputy Health Officer, re-engaging people who had fallen out of care.
- 04
Fertility care
Founded ClearPath Intake to stop patients getting lost at the very first step.